In everyday life
Like a proofreader who did not write the article. The author reads the sentence they meant to write; a fresh reader sees the word that is actually missing.
One case
On Monday evening, a developer ships a change to a 120-room hotel’s booking site: a room is held for 15 minutes while the guest pays. Nobody reads the diffThe lines a change adds and removes, shown side by side. Reviewers read the diff to see what changed., and nothing releases the hold when a guest closes the tab. By Friday, 40 empty rooms show as taken.
Every case
The author is the worst person to check a change, because they read what they meant to write. A reviewer comes without that picture, so they see what is actually there: a missing case, a change bigger than the task, a rule the team agreed on. Review works best with two questions: does it do what was asked, and does it follow the team’s rules? Give the reviewer the change and the task, not the author’s reasoning, or the reviewer inherits the author’s blind spots.
The word
Engineers call this
Have every change read by someone who did not write it, before it merges. Ask: does it do what was asked, and nothing more?